EXPERIENCE HOW A UNIFIED ERP FOR FIELD SERVICES WILL IMPROVE YOUR OPERATIONS
CEOs & Owners
Managers
Supervisors
Field Techs
IT Team
WHY A UNIFIED SYSTEM WORKS
Benefits of a unified ERP
- Eliminate multiple databases
- Reduce dependency on external worksheets
- Remove reliance on data synchronization
- Enhance department collaboration
- Enable single-source Workflow & Automation
- Pinpoint job profitability with complete visibility
- Enable real-time notification with your Field Reps
- Monitor remote Inventory by job, phase or task
- Enhance internal controls over cash management
HOW WE ACHIEVE SUCCESS
EVALUATION
Sentrien provides a no-cost analysis to determine if your company – and business processes – are right for our solutions. Sentrien will also protect your interests during the ERP purchase process.
CONSULTING
Your company is unique. Sentrien will help you tailor an ERP solution to meet your company’s specific business requirements. And because Sentrien staff has both technology and accounting expertise, you can be sure that financial processes and data will be accurate and comply with all local, state, and federal regulations.
change management
Already use Acumatica or Oracle NetSuite? Sentrien can help your company improve efficiency and employee productivity through our change management process. Sentrien change management can also help increase user adoption and accelerate system ROI.
TRAINING
Sentrien training programs range from instructor-led to self-paced e-learning approaches. That allows your company and your staff to choose the method that best fits your business – and your personnel.
Optimization
Sentrien Optimization Services can help your company sustain and improve your ERP solution. We review processes, technical support, scalability, performance, and functional support and make sure your solution is the platform for corporate growth and increased shareholder value.
SUPPORT
Sentrien offers a variety of support packages that can be tailored to meet your business needs. With our expertise in field service, accounting, and software, at Sentrien one call truly does it all.
THE RESULTS
field service made easy
You and your team will find Field Service by Sentrien easy to learn and adopt from day one. We will ensure that each team member is fully trained and set up with their personal home screen and workspace to make the transition easy.
WHAT OUR CUSTOMERS SAY ABOUT US
Cummins-Wagner Software Situation:
Cummins-Wagner realized that they needed a true Field Service Management solution to grow and compete. They came to Sentrien for help from experts in field service and NetSuite.
In The Client's Words:
"Sentrien Systems was uniquely qualified to support our needs for a field service module. The application being embedded in NetSuite was a major factor in our selection process but the biggest positives in working with Sentrien were their comprehensive understanding of the field service process, their deep knowledge of the NetSuite application and their timely and effective response to our requests. Their implementation support was top notch. "
-- David Palmer, CFO
REI's Software Situation:
REI realized that their current software solutions were an impediment to growth. They came to Sentrien for help from someone they could really trust.
In The Client's Words:
"We ran our small business utilizing multiple systems - one for accounting, one for manufacturing, one for field service and one for CRM and sales. This disconnected infrastructure forced multiple people to touch the same information throughout the sales and delivery process which led to a lag in information flow, duplication of tasks and inaccurate data. We needed help correcting this, but were apprehensive about getting a cookie-cutter solution. Sentrien didn’t shortcut the process with a one-size-fits-all strategy - rather, they took the time to get to know our business and our people and were able to help us implement a uniquely designed system to combat our specific issues. Today, the process is ongoing as we continue to grow and build our capabilities in the system. Sentrien is consistently responsive to our needs and has found its place as one of the most trusted partners we have for our business."
-- Dean Burrow, Chief Business Officer
BamBams Software Situation:
BamBams realized that their to fulfill their mission of providing products that excite using a combination of technology and a personal touch, they needed a better system to run their business. They came to Sentrien for their knowledge of the industry and commitment to service.
In The Client's Words:
"Sentrien Systems has led BamBams through our ERP implementation with NetSuite with a high degree of professionalism and skill. They took the time to understand our unique business model and customized NetSuite accordingly. Sentrien continues to be a valuable partner to BamBams as we attempt to fully leverage all that NetSuite has to offer."
-- Dan Taylor, President & CEO
Appleton Campbell's Software Situation:
Appleton Campbell realized that to keep up with competition and grow, they needed a new system to run their business. Sentrien came highly recommended, for some of the same values that Appleton embraces.
In The Client's Words:
"We decided to switch software providers and were referred to Sentrien Systems from another local business. We entrusted Robert and his team to lead us down the right path for the software change. We cannot say enough good things about Robert and the rest of the staff at Sentrien Systems. They provided us with such attention that we were at ease with the switch of accounting systems. Robert worked with us day after day preparing for the switch and without his expertise we do not believe the process would have gone as smooth. We would highly recommend hiring Sentrien Systems for any accounting software needs."
-- Katelynn Stern, VP of Operations
L.A. Hydro-Jet's Software Situation:
L.A. Hydro-Jet realized that their current software solutions were slowing them down. They came to Sentrien for help from someone they could really trust.
In The Client's Words:
"I highly recommend the people and process at Sentrien Systems. As a controller of a busy field service company, I know there’s no line that designates where ‘Service Management’ ends and ‘Accounting’ begins. Working with the team at Sentrien, I knew right away that they understood that also. From our first engagement, they took a very difficult project – one that another vendor could not complete – and delivered. Throughout our entire time together, from designating how to address inventory and truck stock through our most recent endeavor to deliver accurate Billing Statements by Project and Location, the Sentrien team is committed to solving problems with solutions. Their communication is open, honest and professional – and the overall result was solutions that continually improve our efficiency 100%.”
-- Dean Buckley, Controller
Parrish Services' Software Situation:
Parrish realized that their current software, which lacked field service functionality, just wasn't enough. They came to Sentrien for true experts in field service management.
In The Client's Words:
"We needed to change our service management software and we knew that would require us to change our accounting system too. After ten years using our previous system, we had tens of thousands of customer records and hundreds of thousands of transactions. We were concerned about maintaining the integrity of our data, running our business during the cut-over process and fulfilling our training needs. Not only were the folks at Sentrien knowledgeable about data migration, they also understood our industry and became our business coach during the process. The combination of their industry knowledge, experience, and understanding was evident right from the start. We even had some accounting issues prior to the migration, but they were adept, resourceful and supportive – helping us to identify and resolve the problems prior to the migration. We couldn’t be more pleased."
-- Linda Couch, Chief Operating Officer
Auchinachie's Software Situation:
Auchinachie realized that their legacy field service software really needed to be replaced, along with their accounting solution. They came to Sentrien for help from someone they could really trust.
In The Client's Words:
"Sentrien Systems was there for us when we decided to upgrade our Service Management software and needed to upgrade our accounting software with it. We were a little worried at first, with everything we had heard about the stresses of migrating financial data. But Sentrien really took care of us, and I was impressed with how well they knew the product. They answered all my questions and went over and beyond to make sure our system was working the way we wanted. Their patience with all my questions was amazing. This was definitely not an inexpensive project but you get what you pay for and I’m so happy with the results! Thank you Sentrien!!”"
-- Heather Fish, Finance Manager
Mini Warehousing's Software Situation:
Mini Warehousing realized that they needed a new accounting solution that would allow them to ramp up their business. They came to Sentrien for help from someone they could really trust.
In The Client's Words:
"Being a small company navigating to a new software can be quite the process however Robert and his team have made our journey extremely smooth. Sentrien laid out a clear path on how to successfully migrate our data and have been professional and helpful throughout all the steps involved. It is refreshing to be able to communicate to a company by email or phone and always get a timely response along with a plan of attack for any issues that arise. I would highly recommend Sentrien for all your software solutions and field Service needs!”"
-- Christine Quick, Owner
