ONE SOLUTION, ONE SYSTEM, ONE CALL

PHILOSOPHY

 

Customer service and satisfaction aren’t just buzz words at Sentrien. Every step in the sales, implementation and support processes are strictly defined – and executed – by industry veterans dedicated to delivering solutions that work. Our Roadmap to Success outlines the processes that our team follows – processes that dictate that no proposal is delivered before a proof of concept has been approved by the customer – and “go live” support is available during business critical periods like month-end.

 

And when your company grows organically or via acquisition, Sentrien will be there to help make every employee more productive and every customer more loyal. At Sentrien, “service” is in our product, our people, and processes.

HISTORY

 

For nearly a decade Sentrien Systems has delivered field service management, financial, and ERP solutions to companies around the world. During this period, Sentrien recognized the opportunity to offer the market a native NetSuite mobile field service solution. One that would not require complex API integration to a third party system nor another mobile app to complicate mobile device management. S3, Sentrien ServiceSuite, was born.

 

Sentrien can now help any company with a field service arm to not only automate and mobilize their field operations but also unite financial systems with the field. Our experience, our expertise, and our software development and delivery skills ensure that every Sentrien solution will make technicians and back office personnel more productive, customers happier, and the business more profitable.

U

FOCUS

 

Sentrien’s products and services are designed to bring unity to a company’s financial and field operations. S3 is designed to be flexible enough to meet the needs of field service organizations in almost any vertical market. However, our core market base is medium-size to enterprise companies in the Commercial HVACR, Heavy Machinery, Manufacturing, Medical Device, and Food Processing industries.

 

Our industry focus enables us to deliver software solutions that are repeatable and leverage our experience to help companies implement the most efficient processes while ensuring the highest internal user adoption.